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Video: Algorithms Enter Public Offices in Vaduz

In the Liechtensteinische Landesverwaltung, an idea of ​​administrative AI based on people, rules, secure infrastructure and human control

Vaduz Public Offices: Liechtenstein's Government and Parliament buildings, an institutional landscape linked to artificial intelligence, digital governance, and the modernization of public services.
The institutional group formed by Juliane Marold, Fabian Schmid, Brigitte Haas and Clara Guerra demonstrates the cross-cutting nature of the Landesverwaltung's AI strategy, which is based on people, organisation, governance and infrastructure to avoid a fragmented adoption of digital tools in public offices (Photo: Yannick Zurflüh/IKR)

The video accompanies the path with which the Liechtenstein decided to introduce theartificial intelligence in its public administration, not as a simple technological update, but as an organizational transformation of the state machine. The strategy adopted by the Government on April 14, 2026 for Liechtensteinische Landesverwaltung It defines a framework based on responsibility, human-centeredness, transparency, and efficiency, with the aim of improving services to citizens without weakening human control over administrative processes.

The story first highlights the institutional significance of this choice. The Principality is approaching AI at a time when many European administrations are trying to understand how to use generative tools, document automation systems, semantic search engines, and decision-making support applications without compromising rights, procedural fairness, and public trust. For a small state, yet required to guarantee high standards of service, adopting artificial intelligence therefore becomes a question of method: establishing rules, skills and responsibility before digital tools spread in a fragmented way among offices.

The video also shows the transversal nature of the strategy, represented by the institutional group formed by Juliane Marold, Fabian Schmid, Brigitte Hass e Clara GuerraTheir functions reflect the four operational axes indicated in the document: people, organization, governance, and infrastructure. AI is not reduced to a software package to be installed, but is inserted into a broader system comprising staff training, internal procedures, data security, control criteria, and technical capacity. It is precisely this integration that enables a more informed use of digital tools in the public sector.

A central passage concerns the role of the human responsibilityThe strategy does not promise automated administration, but assisted administration. Artificial intelligence systems can assist in preparing documents, managing information flows, organizing internal knowledge, or reducing repetitive tasks, but they cannot replace officials in verification, evaluation, and final decision-making. In the public sector, this distinction is crucial: the quality of a service depends not only on speed, but also on the ability to explain, monitor, and correct each step.

Taken together, images and content tell a very precise trajectory: from digital innovation as a technical promise toAI as an institutional infrastructure to be governedLiechtenstein is choosing a gradual, updatable and auditable path, with a fundamental review expected by 2030Technology thus enters the public sector not as a shortcut, but as a lever for building clearer services, more efficient processes, and a more transparent relationship between administration and citizens.

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Vaduz Public Offices: Liechtenstein's institutional headquarters, a European administrative context, digital innovation, public AI, and citizen services in a modern, orderly urban setting.
Juliane Marold, Fabian Schmid, Regierungschefin Brigitte Haas, and Clara Guerra combine administrative, IT, and organizational expertise in presenting the Landesverwaltung's AI strategy, designed to guide the responsible use of artificial intelligence in Liechtenstein and strengthen public trust. (Photo: Yannick Zurflüh/IKR)

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