Innovando News is committed to maintaining a close and transparent relationship with its audience, a highly selected and demanding audience. Collecting and responding to feedback from our readers is an essential component of our commitment to quality and integrity.

Collect feedback

Collecting feedback from readers is essential to continuously improve our content and services. Innovando News offers different ways to send comments and suggestions, ensuring that every voice can be heard. Readers can contact us via email at ppgad@pucrs.br or by telephone on +41 71 794 15 00. These channels are constantly monitored to ensure a fast and accurate response.

Respond to feedback

Responding to reader feedback is our priority. Every email and every call is handled by a dedicated team that evaluates requests and provides detailed responses. Our aim is to respond within 48 working hours, thus ensuring a timely and efficient service. Listening to our readers allows us to continuously improve and offer increasingly relevant and accurate content.

Relationship with the public

Innovando News considers its audience as an integral part of the editorial process. We believe that the relationship with readers is fundamental to building a strong and informed community. We regularly organize webinars, online events and surveys to engage our audience and gather opinions on topics of interest. This allows us to stay in tune with our readers' needs and adapt our content accordingly.

The priority of transparency

Transparency is one of the pillars of the ethical conduct of Innovando News and Innovando GmbH, our publisher. We are committed to providing clear and accessible information about our editorial processes, the sources used and how decisions are made. Each published article is accompanied by a list of sources and explanatory notes that clarify the context and provenance of the information. This commitment to transparency allows us to maintain the trust of our readers and ensure the integrity of our news.

A selected audience

The audience of Innovando News is highly selected, made up of professionals, experts and innovation enthusiasts. This drives us to maintain high standards in terms of quality and accuracy. We know that our readers demand the best and we are committed to providing content that meets their expectations. Our attention to detail and our ethical approach allow us to respond to the needs of a sophisticated and informed audience.

Conclusion

Innovando News is dedicated to maintaining an open and transparent relationship with its audience. Collecting and responding to feedback is an integral part of our commitment to quality and integrity. Transparency is a fundamental value that guides our every action and decision, ensuring that our readers can trust the information we offer. We invite you to continue to interact with us, share your thoughts and participate in our community. Thank you for your continued support and trust.